A GOV.UK notice from the Central Arbitration Committee states that all applications and complaints should first be submitted electronically to enquiries@cac.gov.uk. The page functions as a short service notice rather than a detailed procedural update. (gov.uk)
For parties using the CAC, the operational instruction is clear. Initial contact for both applications and complaints is expected by email, using the published enquiries address as the first submission channel. (gov.uk)
The CAC is an independent body with statutory powers that handles collective workplace disputes in England, Scotland and Wales, including trade union recognition matters and certain information and consultation complaints. Read against that wider remit, the notice is best understood as an intake direction for casework rather than a wider change to the committee’s legal functions. (gov.uk)
The page was first published on 17 March 2020 and shows a latest update date of 3 July 2026. It does not set out filing standards, document requirements or case timetables on the page itself, so users should not treat it as a complete procedural guide. (gov.uk)
Related GOV.UK material gives a little more context. The CAC’s complaints procedure says most service complaints can be raised with the person handling the matter, with enquiries@cac.gov.uk available otherwise, showing that the same address is used across the body’s general contact and complaints handling routes. (gov.uk)
The practical point for employers, trade unions and representatives is therefore narrow but important: send the initial application or complaint to the published CAC email address first. Any party moving beyond that first step will still need the case-specific guidance that applies to statutory recognition, information and consultation or other CAC jurisdictions. (gov.uk)